Terms and Conditions of Zimad Store

The Zimad brand respects users’ privacy. To start collaborating and selling to customers, we request certain information from users when they register comments or use some features of the website to provide secure and reliable services.

To process and ship your orders, we require information such as your address, phone number, and email. All of Zimad’s activities are conducted in accordance with e-commerce laws, and an official invoice is issued during the purchase process. Upon request from corporate clients, a value-added tax certificate can also be issued. Therefore, entering information such as name and national ID for individuals or economic code and national identification for organizational purchases is necessary.

The email address and phone numbers registered by customers in their profiles are the only official contact details for correspondence, and all communications and responses from the company will be conducted through them.

Given Zimad’s sales strategy based on B2B commercial sales, your identity is determined by your verified postal and submitted information. Providing your address, email, and mobile and landline numbers by the customer confirms their accuracy. If these details are not entered correctly or completely, Zimad may request additional and complementary information from the customer to ensure the accuracy and certainty of the order registration.

The primary criterion for your identity is your address. This information will only be used by Zimad and will not be shared with any business partners. Additionally, upon user request, previous information will be deleted, and no further collection of that information will take place.

Zimad collects information through cookies. A cookie is a file created by a website request and allows the site to store your visits and customize them. Many browsers provide the option to disable cookies; you can refer to your browser’s instructions for this purpose.

Zimad may send emails or SMS to website members to inform them about events, news, special services, or promotions. The SMS sender number for Zimad is +98 935 294 3434. Therefore, any SMS sent under the name Zimad from any other number constitutes fraud and misuse of the Zimad name. If you receive such a message, please inform us for legal follow-up at info@zimadgallery.com.

Zimad may edit user comments in accordance with website policies. If a user’s comment or message contains illegal content, Zimad may use the registered information for legal tracking. Users, by using Zimad’s services, grant the right to Zimad to edit their information and use it as described above, waiving their right to object.

It is emphasized that the responsibility for maintaining the password and username lies with the users, and to prevent any potential misuse, users should not disclose this information to others. If a user shares their mobile number with someone else, they must change their mobile number in the profile to prevent misuse or potential issues.

The user assumes responsibility for any potential damages arising from non-compliance with the above matters and waives any claims against Zimad.

Please note that Zimad considers users’ personal identity confidential and does not transfer their personal information to any other person or organization, unless obligated by a judicial or administrative order or in accordance with the laws and regulations of the country. In such cases, Zimad holds no legal responsibility for compensation and users waive their right to objection upon consenting to use the website’s services.

Furthermore, it is hereby informed to users that Zimad, like other websites, collects IP addresses and cookies. Cookies allow a website to store your visits and customize them. Many browsers allow you to disable cookies; you can refer to your browser’s instructions for this purpose. However, Zimad’s protocols, servers, security layers, and data management methods exert maximum effort to protect users’ information and prevent unauthorized access.

In any case, the responsibility for any misuse lies with the offending individual or individuals, and Zimad reserves the right to pursue legal action at its discretion.

Zimad strives to protect and maintain users’ information and privacy, hoping to provide a safe, comfortable, and pleasant shopping experience for all users.

If you have any questions, please contact us at +98 935 294 3434. You can also message us via WhatsApp.